Mandarin-Speaking Administrative & Marketing Support Specialist

Join J&T Cargo, a leading logistics and cargo company, as a Mandarin-Speaking Administrative & Marketing Support Specialist in Kelapa Gading, Jakarta Raya. In this dynamic role, you will serve as a vital communication bridge between our Indonesian and Chinese operations, ensuring seamless coordination and effective marketing strategies. With a focus on customer satisfaction and operational excellence, you will be part of a team that drives the success of J&T Cargo's expansion in the Asia Pacific region.

As a Mandarin-Speaking Administrative & Marketing Support Specialist, you will daily handle a mix of administrative tasks and marketing initiatives. You'll manage customer inquiries, coordinate with internal teams, and assist in developing marketing campaigns that align with our company's goals. This role offers a unique opportunity to leverage your bilingual skills and contribute to the growth of a rapidly evolving industry.

📋 Tanggung Jawab Pekerjaan

Key Responsibilities:

• Assist in managing customer inquiries and complaints, ensuring timely and satisfactory resolutions.
• Coordinate with internal teams to ensure seamless communication and project execution.
• Support marketing initiatives by assisting in the development and implementation of marketing campaigns.
• Assist in the preparation and distribution of marketing materials, including newsletters, brochures, and promotional content.
• Monitor and analyze marketing performance metrics to identify areas for improvement.
• Assist in the organization of events and trade shows, including logistics and coordination.
• Provide administrative support to the marketing team, including scheduling meetings, preparing presentations, and managing documents.
• Assist in the maintenance and updating of the company's website and social media platforms.

🎓 Kualifikasi & Syarat

Kualifikasi & Syarat:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum 2 years of experience in administrative or marketing support roles.
• Fluent in both Mandarin Chinese and Indonesian languages.
• Strong communication and interpersonal skills, with the ability to work effectively in a multicultural environment.
• Proficient in using Microsoft Office Suite, including Excel, Word, and PowerPoint.
• Experience with CRM software, such as Salesforce or HubSpot, is a plus.
• Familiarity with basic graphic design tools, such as Adobe Photoshop or Canva.
• Ability to work well under pressure and meet tight deadlines.

🛠️ Keahlian

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