Assistant Operational Manager - Travel Industry

Join Baraya Travel as an Assistant Operational Manager and play a pivotal role in shaping the future of travel operations in Central Java. This is a unique opportunity to lead, innovate, and grow within a dynamic team that values excellence, efficiency, and customer satisfaction. At Baraya Travel, we are committed to providing exceptional travel experiences, and your role will be crucial in achieving this mission. Located in the heart of Central Java, you will have the chance to work in a vibrant and bustling city, contributing to the growth and success of one of the region's leading travel agencies.

As an Assistant Operational Manager, you will be responsible for overseeing the day-to-day operations of our travel agency, ensuring that all processes run smoothly and efficiently. You will work closely with our team of travel experts to develop and implement innovative solutions that enhance our customers' travel experiences. This role offers a fantastic opportunity to grow your career in the travel industry, with the potential for advancement to more senior positions within the company.

We are looking for a highly motivated and experienced professional who is passionate about the travel industry and committed to delivering excellence. If you are ready to take on this exciting challenge and make a significant impact on the future of travel operations in Central Java, we would love to hear from you.

📋 Tanggung Jawab Pekerjaan

• Oversee the day-to-day operations of the travel agency, ensuring smooth and efficient processes.
• Develop and implement innovative solutions to enhance customer travel experiences.
• Work closely with the team to manage and optimize travel itineraries and bookings.
• Monitor and analyze operational data to identify areas for improvement and implement corrective actions.
• Ensure compliance with all relevant travel industry regulations and standards.
• Develop and maintain strong relationships with travel suppliers, including hotels, airlines, and tour operators.
• Provide leadership and support to the team, fostering a culture of excellence and continuous improvement.
• Contribute to the strategic planning and growth of the travel agency.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Tourism Management, or a related field.
• Minimum of 3 years of experience in a similar role within the travel industry.
• Strong knowledge of travel operations, including itinerary planning, booking management, and customer service.
• Proficient in using travel management software such as Sabre, Amadeus, or similar systems.
• Excellent leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Proven track record of achieving operational excellence and continuous improvement.
• Fluent in English and Indonesian.

🛠️ Keahlian

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